by michal-frackowiak on 22 Jun 2012 19:48

Recent events (yes, I mean the performance and availability issues) made us reconsider our infrastructure — servers, routers, storage and how these things are set up. "Infrastructure" is not really something our users should be concerned about but we, the Wikidot Team, definitely should. The Wikidot promise is: we do the dirty job managing Wikidot platform and providing tools, you can concentrate on the cool stuff. Although the "dirty stuff" and whatever improvements we plan should not directly affect the way you use Wikidot, I believe it is good to share our plans in this matter too.

by michal-frackowiak on 12 Jun 2012 15:01

I am very sad to report that one of our servers has been hit by a power failure that resulted in filesystem inconsistency. Unfortunately this resulted in the global unavailability of Wikidot. But before I explain any further, I must say that:

No data is lost

except for file uploads from the last half hour before the crash.

by michal-frackowiak on 06 Jun 2012 21:09

Honestly, the last few weeks have been really difficult for our team. Mainly because of the performance of our servers and Wikidot service itself. Performance-related tickets were opened on our Feedback site: some users could not see their own posts, others double-posted their messages, tags were taking ages to change on some sites. Moreover activities were not updated in real-time for some users and errors were being thrown when searching sites from time to time.

Such problems are not "deadly", but fixing them is time consuming and require a lot of effort to diagnose and solve.